The Work Number Implements New User ID Process

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Monday, September 23, 2019


Whether you’re purchasing or renting a home or applying for an auto loan, you may find yourself needing to verify your employment and salary for a creditor. Lehigh uses The Work Number to provide automated employment and income verifications for our employees.

The Work Number is an online verification system available 24 hours a day, 7 days a week that simplifies the verification process and speeds qualifying decisions. Since they are updating some of their processes, we thought this was a good opportunity to share some more information about this service provided to Lehigh employees.


How The Work Number Works

If a creditor or landlord requests employment verification, follow this two-step process:

  • Provide the creditor
    • Lehigh's Employer Code: 19163
    • Your social security number
  • Direct the verifier to

In some cases, a creditor may require salary verification. In this case, you’ll also need to create a “Salary Key.” Instructions are available on The Work Number website.


Checking Your Data


Not only does The Work Number include employment and salary information for your career at Lehigh, it also contains data from thousands of other employers. That means there is likely additional data about your work history included in your profile.


If you would like to see your data housed by The Work Number, you can access your account and receive an Employment Data Report. All Lehigh employees are eligible to download their Employment Data Report once a year. To do this, you need a userID.


New UserID and Security Procedures


When Lehigh began using The Work Number, all current employees received their userID and PIN in a letter to their home address. If they forgot their userID, they would have to contact Human Resources to retrieve it. They would then have to go into The Work Number and change their PIN. This was a cumbersome process that created unnecessary steps for employees and HR staff.


Starting Monday, September 23, 2019, when you log into The Work Number, you will be prompted to create your own personalized userID that you can then use for all future logins. If you’re a new user, you will need to click on “New User Registration.”


The Work Number is also introducing additional security safeguards to user accounts. Users will be prompted to authenticate their access using a one-time passcode in order to update key profile information, such as a contact address or phone number.


Here’s a step-by-step guide to using the new log in process for